Author Archives: Steve Pollak

Top Trends to Watch in Remote Device Management and Monitoring

| By Steve Pollak

From self-service kiosks, to connected kitchens, RMM capability will be a top tech trend for 2023.

How RMM Software Plays a Key Role in Digital Signage

| By Steve Pollak

As digital signage becomes more interactive and ‘touch-friendly,’ the need for remote monitoring and management (RMM) software continues to grow.

Trends in DevOps and Evolving Technologies: Q&A with Canopy Principal Architect Steve Ardis

| By Steve Pollak

Canopy’s Principal Architect Steve Ardis reflects on the growing role of DevOps and Canopy’s evolution as the remote device management platform of choice.

As Demand Climbs for Video Surveillance Capability, Remote Monitoring Software Improves Public Safety

| By Steve Pollak

More and more business owners are recognizing the enormous benefit of remote monitoring and management of video surveillance.

Best Hiring Practices for MSPs – How to Find the Right Talent

| By Steve Pollak

Amid rising demand, MSPs are searching for the top ways to find the talent to help them grow and scale their businesses.

Direction Clear: As Wayfinding Signage Market Booms, Remote Management Best Practices Emerge

| By Steve Pollak

From airports to office buildings, shopping centers to city streets, digital wayfinding signage is increasingly showing the way when it comes to sharing dynamic information and directions.

Remote Monitoring Industry Expands, Reaches New Horizons

| By Steve Pollak

State of the Industry: Demand for remote monitoring and management is expanding across key sectors and industries.

How to Market Your MSP Business and Grow Revenue

| By Steve Pollak

MSPs are mostly marketed like any other service business. But, MSPs need specialized marketing strategies to capture the right audiences and generate the maximum return from lead generation.

Customer Success Director Points to Top Benefits of Canopy Platform

| By Steve Pollak

Banyan Hills Technologies’ director of customer success, Nathan Rowe, has had a front row seat for several years in viewing how businesses are taking advantage of advances in remote device management.

Failures at EV Charging Stations Point to Need for Remote Management

| By Steve Pollak

Malfunctions and downtime at EV charging stations have become a check-engine light for companies and customers investing in this burgeoning industry.