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As Demand Climbs for Video Surveillance Capability, Remote Monitoring Software Improves Public Safety

Security technician installing new camera.

According to industry reports, the video surveillance market is expected to grow from $48.7 billion in 2022 to $76.4 billion by 2027, with retail stores and malls leading the way in usage.

- A growing number of factors is pushing the popularity of video surveillance, from smart cities planning to property crime, to an increasing demand for public and school safety. With the expanding video surveillance market comes a need for the right technology partnerships to knit together the most advanced – and easily managed – systems as property owners and safety leaders look to strengthen vital capabilities.

Growing Need

More and more businesses, property owners, public safety agencies and schools are using video surveillance systems to clamp down on crime and increase safety. Wireless video technology has become a huge benefit, adding extra eyes, remote security and even augmenting or replacing the need for security personnel, while offering real-time alerts and, in some cases, a more budget-friendly solution.

During the pandemic, the need for remote device management skyrocketed and in the post-pandemic era, video surveillance technology has continued to find its way into a growing number of use cases. According to industry reports, the video surveillance market is expected to grow from $48.7 billion in 2022 to $76.4 billion by 2027, with retail stores and malls leading the way in usage.

The Internet of Things (IoT) has simplified the transmission of data, while technology and software options have greatly improved the ability to remotely manage surveillance across multiple systems and networks.

Rising Use

Protecting property has seemingly never been more important as crime continues to plague businesses and communities. Guarding commercial property, heavy equipment, construction sites, retail businesses, storage facilities, school campuses and offices has forced owners and safety officials to seek better solutions and sent them flocking to a more sophisticated technology industry armed with increasingly advanced offerings.

Cities are wiring up as well, both for connectivity and smart-city initiatives and as a way to quell public safety concerns. Recently, San Francisco signed off on a pilot program allowing police to monitor live footage from surveillance cameras owned by businesses and civilians, creating an ad hoc network of cooperating devices. New York’s famed subway system also is joining the trend with live surveillance in train cars.

Schools have found themselves in the alarming position of needing security systems they never imagined having to invest in, as a tragic wave of school shootings and incidences of gun violence grip campuses.

Office building owners, likewise, have recognized the need to up their game, especially with the continuation of work-remote options for workers. From building, door and keypad access to remote monitoring of security, new surveillance management needs have pressed on IT departments.

Remote Solutions

By definition, video surveillance refers to any camera or systems of cameras used to watch indoor and outdoor locations. Cameras can be analog (CCTV) or digital (IP) and digital are the most common choice.

Security systems are typically fully hosted or hybrid hosted. Fully hosted surveillance employs a third-party company to stream video and handle all aspects of the surveillance system, from hardware to video management software. Hybrid hosted generally means video is recorded without streaming, but a third party handles the day-to-day management of the security camera system.

Remote monitored video surveillance or network video surveillance describes the technology of monitoring a physical location from another location. Third-party surveillance management companies also team with software providers to create a seamless remote monitored surveillance system that can manage video streams, but also troubleshoot equipment to ensure that systems remain up and running smoothly.

Canopy has become a go-to software source for surveillance management companies, businesses and safety managers seeking the most advanced remote video monitoring capabilities.

Canopy is an over-the-top automated device management software solution enabling device visibility and remote operations. The solution enables teams to troubleshoot issues as well without making a site visit.

Built with an open API, Canopy can connect to any security system, automate tasks, create real-time notifications and personalized dashboards that provide real-time and on-demand data. Canopy understands that security and surveillance operators often have different hardware and technology across properties. Canopy is device agnostic it can connect to any existing network of devices requiring management.

Future of Security

The demand for video surveillance will continue to climb as public expectations for real-time safety and security grow in the face of chronic crime. Business owners, meanwhile, are recognizing the enormous benefit of remote monitoring and management of video surveillance. Technology is now offering them a way to keep up with both customer and employee expectations, while creating seamless systems that leverage the latest technology, reduce their exposure to downtime and simplify surveillance across property types.

If you are ready to explore a better video surveillance solution, Canopy is here to help. Schedule a free demo today.


Stay up-to-date on RMM software

Mike Abernathy is Director of Business Resources at NSCA
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