Our Insights

Stay up-to-date on this fast moving industry with news and views from Banyan Hills Technologies.

Read our proprietary articles, commentary and opinion pieces on the world of connectivity, IoT, technology, blockchain, machine learning, analytics, smart buildings, enterprise growth and more.

Remote Desktop Functionality Diagram
RMM or Remote Desktop? Picking the Right Tool for Remote Device Management.

RMM platforms are for managing multiple devices at once, while remote desktop is for remotely accessing and controlling a single computer.

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Mike Abernathy is Director of Business Resources at NSCA
Top Trends for Systems Integrators

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Growth in Unattended Retail Industry Boosted by Remote Monitoring and Management Capabilities

Unattended retail is poised to continue a hot streak of growth – and RMM software is providing the glue and grease for its successful expansion.

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An IT professional using the Canopy RMM tool to assess cameras and other AV equipment.
Why Not All RMM Tools Are Built Alike

Some RMM tools do provide comprehensive monitoring and management capabilities but several others are limited in their scope or may not be as reliable as others.

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Video screengrab for How To Filter a List of Devices in Canopy
How To Filter a List of Devices in Canopy

In this video, we’re going to talk about Devices and how to filter a list of devices in Canopy.

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Best Practices for Building Systems Integrator Teams
Best Practices for Building Systems Integrator Teams

Building a strong team requires not knowledge of hiring best practices, but a grasp on coming trends that will position your business to scale and stay ahead of competition.

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Video screengrab of video about Users and Roles in Canopy
Video: Users and Roles in Canopy

In this video, we’re going to talk about Users and Roles and how they’re used in Canopy to help you control access to different parts of the application.

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System integrator sales personnel discussing pricing during a business meeting.
System Integrators' Best Practices for Pricing Work

Now, more than ever, systems integrators are turning to service models. But what is the best way to price out these services? Let’s break things down.

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A woman looking into a low-opacity version of the Canopy RMM screen.
What The Future Holds For Remote Monitoring and Management Software

The future of RMM lies in seamlessly orchestrating a sprawling landscape of complex ecosystems, allowing companies to expand their offerings.

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Sales closing meeting for system integrator.
Top Ways for Systems Integrators to Close More Business in 2023

Here are some of the top ways system integrators can grow in 2023 and tips for how to pursue and manage new clients.

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Business people discussing an RMM software proposal.
How to Select an RMM Tool

Here’s a quick guide to understanding the benefits of RMM software and ten tips for selecting the right RMM for your businesses.

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System integrators who succeed in growing their services business often create a strategic plan for growth.
Why System Integrators Are Pivoting to Services and More Recurring Revenue

System integrators are entering a very favorable time for expanding into services work and recurring revenue opportunities.

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