IoT Technology for the Retail Industry

Manage Your Retail Network With Canopy

Modern retail operators need an IoT platform capable of managing a large network of connected devices. Canopy, the IoT platform from Banyan Hills Technologies, provides real-time insights, remote monitoring and automated dispatch so there’s less downtime and more revenue.

Keep Sales Ringing With IoT Technology That Helps Minimize Downtime

Real-time Notifications

Our IoT platform, Canopy, can be configured to send email and text notification alerts. The alerts can be used, for instance, to notify operators about problems requiring field service support.

Remote Management

Canopy software allows an operator to securely and safely execute defined commands on the device endpoints. This allows the operator to recover devices in error states or otherwise quickly trigger behaviors across their fleet.

Customizable Dashboards

Configure dashboards to provide at-a-glance updates on the health of a device through real-time view Key Performance Indicators (KPIs). Add, remove, configure and arrange KPIs to fit your business.

Quick service restaurant with customer at point of sale.

Monitor and Manage Device Transactions

Gain real-time visibility into transactions and revenue at the device level. Take corrective action if the data indicates a problem with hardware, software or network capabilities.

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Operations screen in Canopy IoT platform

Putting IoT into Action

Our IoT platform, Canopy, allows retailers to connect devices across multiple protocols and standards. The solution is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle. Create tickets, attach photos and provide detailed information that can be tracked and managed through resolution.

Learn More About Canopy

What We Offer

When it comes to the Internet of Things, Banyan makes it happen. We bridge the gap between business and technology by working as a trusted partner to companies operating large networks of unattended devices. We combine our deep consulting expertise with a proven software platform to deliver the promise of IoT along with measurable business value.

We utilize a four-step approach:

  • Initiate. We work with your team to establish goals, outline strategy, create milestones and delineate project scope.
  • Analyze & Design. We begin developing a prototype product by configuring device integrations, data flows, KPI attributes, remote actions and reporting.
  • Implementation. We work with your team and any other stakeholders to input configuration settings, validate data, confirm results and ensure that the product provides value to your business.
  • Launch. We work alongside your team to develop a plan for rolling out the product across your fleet.

Learn more about our IoT platform and how it works.

More Canopy Features

Our IoT platform helps you achieve your business goals

Dashboard

Canopy provides an operator with a centralized web portal.

Operations

A feature-rich user interface to help manage the implementation.

Facilities

Track customizable, detailed information about your locations.

Devices

Track information on all of your connected devices.

Customers

Canopy has customer relationship management (CRM) capabilities.

Transactions

Monitor and manage device transactions and revenue.

Payments

Securely transact from a device via your chosen processor.

Inventory

Gain visibility into your inventory levels across the network.

IoT Campaigns

Automate tasks through an easy-to-use framework.

Marketing

Create rich marketing campaigns that deliver promotional content.

Incidents

Canopy provides an integrated incident management solution.

Reports

Canned and analytic reporting capabilities are available.

“We knew we needed this from day one. It’s an enterprise class solution that’s going to allow us to monitor a fleet of these things across the country and have that real-time visibility.”
Eric Hoersten
Swing King co-founder and COO/CTO

Awards and Recognition

A few of the places where Banyan has received recognition

Inc. 500 logo
IoT Innovations logo
Industry Today logo
Business Radio X logo
RFID Journal logo
VxChange logo

Latest News and Media

Stay up-to-date on all things Banyan Hills

Press Releases

Global leader in point of sale systems, self-service kiosks and embedded computing technologies joins forces with a leading remote management ...

Articles

The 2019 Venture Atlanta conference wrapped up, bringing in a record-breaking total of 1,100 attendees, including more than 300 venture ...

Articles

Steve Latham, CEO and founder of Banyan Hills Technologies, penned an article for RFID Journal describing how the Internet of ...

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A Few Of Our Customers

We like to keep good company.

Posiflex logo
C2C logo
M&M Systems logo
Sapience logo
Payscape logo
PDI logo
PTI logo
State of Mississippi logo

Integrations with several 3rd-party APIs and applications

Use third-party data in your KPIs and your IoT campaigns.

Ecobee logo
MailChimp logo
Honeywell logo
Dark Sky logo
Nest logo
Paypal logo
Square logo
Twilio logo
Wizr logo

Resources For Learning About the Internet of Things

Stay up-to-date in this fast moving industry

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Indoor Positioning, a fast-growing branch of the Internet of Things, has the power to remap the way we think about indoor spaces.

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An Executive’s Guide to Artificial Intelligence and Machine Learning

Executives driving AI and machine learning projects will need to pursue several tasks in order to successfully adapt this transformational technology. It's a tall order but the benefits are immense.

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Facilities management
How IoT Technology Can Enhance Facilities Management

Facilities management is an unforgiving, challenging job with myriad demands and responsibilities. That’s why facilities managers should be keenly interested in putting IoT technology to work in their buildings.

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