CanopyTM is a remote device operations software platform that helps retailers gain real-time visibility into transactions and revenue as well as telemetry data at the device level. This creates a single pane of glass for all business data and the ability to take corrective action if the telemetry data indicates a problem with hardware, software or network capabilities.
Canopy allows retailers to connect devices across multiple protocols and standards. The solution is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle.
Our connectivity platform, Canopy, allows an operator to securely and safely execute defined commands on the device endpoints.
Canopy can be configured to send email and text notification alerts. The alerts can be used to notify operators about problems requiring field service support.
Canopy allows you to design your own custom automated workflows to trouble shoot outages and remotely operate devices.
In electronics stores around the world, one of the largest technology companies on the planet had a particularly pesky problem with its digital signs becoming distorted.
"Canopy helps us keep track of all our different deployments and enables us to easily manage these devices on behalf of our customers."
Chris Lybeer
Chief Strategy and Marketing Officer
Revel Systems