IoT Technology for the Retail Industry

Manage Your Retail Network With Canopy

Modern retailers need software capable of managing large networks of connected devices. Canopy, the IoT platform from Banyan Hills Technologies, provides real-time insights, remote monitoring and automation so there’s less downtime and more revenue.

Keep Sales Ringing With IoT Technology That Helps Minimize Downtime

Real-time Notifications

Our IoT platform, Canopy, can be configured to send email and text notification alerts. The alerts can be used, for instance, to notify operators about problems requiring field service support.

Remote Management

Canopy software allows an operator to securely and safely execute defined commands on the device endpoints. This allows the operator to recover devices in error states or otherwise quickly trigger behaviors across their fleet.

Customizable Dashboards

Configure dashboards to provide at-a-glance updates on the health of a device through real-time view Key Performance Indicators (KPIs). Add, remove, configure and arrange KPIs to fit your business.

Quick service restaurant with customer at point of sale.

Monitor and Manage Device Transactions

Gain real-time visibility into transactions and revenue at the device level. Take corrective action if the data indicates a problem with hardware, software or network capabilities.

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Cover of IoT Retail Strategy White Paper

Retailers Need An IoT Strategy

In a smart, connected world, retailers will face several new strategic decisions. Every technology choice will have implications for the business. In this white paper, you will learn more about how Internet of Things technology can save valuable IT dollars while improving the customer experience.

Download the White Paper
Operations screen in Canopy IoT platform

Putting IoT into Action

Our IoT platform, Canopy, allows retailers to connect devices across multiple protocols and standards. The solution is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle. Create tickets, attach photos and provide detailed information that can be tracked and managed through resolution.

Learn More About Canopy

What We Offer

When it comes to the Internet of Things, Banyan makes it happen. We bridge the gap between business and technology by working as a trusted partner to companies operating large networks of unattended devices. We combine our deep consulting expertise with a proven software platform to deliver the promise of IoT along with measurable business value.

We utilize a four-step approach:

  • Initiate. We work with your team to establish goals, outline strategy, create milestones and delineate project scope.
  • Analyze & Design. We begin developing a prototype product by configuring device integrations, data flows, KPI attributes, remote actions and reporting.
  • Implementation. We work with your team and any other stakeholders to input configuration settings, validate data, confirm results and ensure that the product provides value to your business.
  • Launch. We work alongside your team to develop a plan for rolling out the product across your fleet.

Learn more about our IoT platform and how it works.

More Canopy Features

Our IoT platform helps you achieve your business goals

Dashboard

Canopy provides an operator with a centralized web portal.

Operations

A feature-rich user interface to help manage the implementation.

Facilities

Track customizable, detailed information about your locations.

Devices

Track information on all of your connected devices.

Customers

Canopy has customer relationship management (CRM) capabilities.

Transactions

Monitor and manage device transactions and revenue.

Payments

Securely transact from a device via your chosen processor.

Inventory

Gain visibility into your inventory levels across the network.

IoT Automations

Automate tasks through an easy-to-use framework.

Marketing

Create rich marketing campaigns that deliver promotional content.

Incidents

Canopy provides an integrated incident management solution.

Reports

Canned and analytic reporting capabilities are available.

“We knew we needed this from day one. It’s an enterprise class solution that’s going to allow us to monitor a fleet of these things across the country and have that real-time visibility.”
Eric Hoersten
Swing King co-founder and COO/CTO

Awards and Recognition

A few of the places where Banyan has received recognition

Inc. 500 logo
IoT Innovations logo
Industry Today logo
Business Radio X logo
RFID Journal logo
VxChange logo

Latest News and Media

Stay up-to-date on all things Banyan Hills

Articles

Banyan Hills Technologies' CEO and founder, Steve Latham, was recognized during the Metro Atlanta Chamber's Backed By ATL Launch event ...

Press Releases

The Metro Atlanta Chamber (MAC) today announced Banyan Hills Technologies as one of its 14 high-potential middle-market companies selected to ...

Press Releases

Banyan Hills Technologies, a remote monitoring and management software company, today announced a partnership with Synaccess Networks, an industry leader ...

See All Latest News

A Few Of Our Customers

We like to keep good company.

Revel Systems logo
Posiflex logo
C2C logo
M&M Systems logo
Sapience logo
Payscape logo
PDI logo
PTI logo
BDS Marketing logo

Integrations With 3rd-Party APIs and Applications

Check out some of the highlights from our library of enterprise integrations

Ecobee logo
MailChimp logo
Salesforce logo
Netsuite logo
Fujitsu logo
Hubspot logo
Rainmachine logo
Nest logo
Paypal logo
Dell logo
Microsoft Azure logo
AWS logo
Payscape logo
Twilio logo
Wizr logo
Service Now logo
Verifone logo
Microsoft Windows logo

Common Branded Device Integrations

Our IoT software already connects to dozens of device brands. We do custom integrations also!

Ingenico logo
Posiflex logo
Honeywell logo
Epson logo
Elo logo
CPI logo
Axis logo
Nidec logo
Sankyo logo
Synaccess logo
Logitech logo
Magtek logo

Resources For Learning About the Internet of Things

Stay up-to-date in this fast moving industry

Files listed inside Canopy.
Canopy Update: See The Useful New 'Files' Feature

A few months back, we took feedback from customers and created a new feature called … you guessed it: Files. While the name may sound simple, this new functionality is extremely useful and helps you get even more out of Canopy.

Read more
Woman looking at a mobile device
Why is Mobile Device Management Important?

Mobile devices can represent a unique type of cyber threat for companies operating in today’s global economy. An MDM program can help alleviate the associated risk.

Read more
Canopy screenshot
No Longer Beta: New Version of Canopy Ready For All Users

The redesigned Canopy is now in general release and available to all customers. The new version includes lots of new features.

Read more
Improving the Odds of a Successful Digital Transformation

What can be done to improve the odds of a successful digital transformation? Here are a few ideas based on our own observations.

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Case Study: Boosting Revenues With Software Subscriptions

Self-storage owners needed a way to move operations to the cloud, giving them remote management capabilities and the ability to support multiple properties. Banyan Hills Technologies provided the solution.

Read more
Man working on industrial refrigeration equipment
Industrial Case Study: Leveraging Remote Management to Improve Safety and Reduce Expenses

This manufacturer’s customers no longer need to log into several different systems to check energy usage, compliance issues and equipment KPIs. Canopy provides all the up-to-date information they need to run a facility at its best.

Read more
COVID-19 Update: Our commitment to our customers. Learn more