IoT Technology for the Retail Industry

Manage Your Retail Network With Canopy

Modern retail operators need an IoT platform capable of managing a large network of connected devices. Canopy, the IoT platform from Banyan Hills Technologies, provides real-time insights, remote monitoring and automated dispatch so there’s less downtime and more revenue.

Keep Sales Ringing With IoT Technology That Helps Minimize Downtime

Real-time Notifications

Our IoT platform, Canopy, can be configured to send email and text notification alerts. The alerts can be used, for instance, to notify operators about problems requiring field service support.

Remote Management

Canopy software allows an operator to securely and safely execute defined commands on the device endpoints. This allows the operator to recover devices in error states or otherwise quickly trigger behaviors across their fleet.

Customizable Dashboards

Configure dashboards to provide at-a-glance updates on the health of a device through real-time view Key Performance Indicators (KPIs). Add, remove, configure and arrange KPIs to fit your business.

Quick service restaurant with customer at point of sale.

Monitor and Manage Device Transactions

Gain real-time visibility into transactions and revenue at the device level. Take corrective action if the data indicates a problem with hardware, software or network capabilities.

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Operations screen in Canopy IoT platform

Putting IoT into Action

Our IoT platform, Canopy, allows retailers to connect devices across multiple protocols and standards. The solution is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle. Create tickets, attach photos and provide detailed information that can be tracked and managed through resolution.

Learn More About Canopy

What We Offer

When it comes to the Internet of Things, Banyan makes it happen. We bridge the gap between business and technology by working as a trusted partner to companies operating large networks of unattended devices. We combine our deep consulting expertise with a proven software platform to deliver the promise of IoT along with measurable business value.

We utilize a four-step approach:

  • Initiate. We work with your team to establish goals, outline strategy, create milestones and delineate project scope.
  • Analyze & Design. We begin developing a prototype product by configuring device integrations, data flows, KPI attributes, remote actions and reporting.
  • Implementation. We work with your team and any other stakeholders to input configuration settings, validate data, confirm results and ensure that the product provides value to your business.
  • Launch. We work alongside your team to develop a plan for rolling out the product across your fleet.

Learn more about our IoT platform and how it works.

More Canopy Features

Our IoT platform helps you achieve your business goals

Dashboard

Canopy provides an operator with a centralized web portal.

Operations

A feature-rich user interface to help manage the implementation.

Facilities

Track customizable, detailed information about your locations.

Devices

Track information on all of your connected devices.

Customers

Canopy has customer relationship management (CRM) capabilities.

Transactions

Monitor and manage device transactions and revenue.

Payments

Securely transact from a device via your chosen processor.

Inventory

Gain visibility into your inventory levels across the network.

IoT Campaigns

Automate tasks through an easy-to-use framework.

Marketing

Create rich marketing campaigns that deliver promotional content.

Incidents

Canopy provides an integrated incident management solution.

Reports

Canned and analytic reporting capabilities are available.

“We knew we needed this from day one. It’s an enterprise class solution that’s going to allow us to monitor a fleet of these things across the country and have that real-time visibility.”
Eric Hoersten
Swing King co-founder and COO/CTO

Awards and Recognition

A few of the places where Banyan has received recognition

Inc. 500 logo
IoT Innovations logo
Industry Today logo
Business Radio X logo
RFID Journal logo
VxChange logo

Latest News and Media

Stay up-to-date on all things Banyan Hills

Press Releases

The Technology Association of Georgia (TAG), the state’s leading association dedicated to the promotion and economic advancement of Georgia’s technology ...

Press Releases

Banyan Hills Technologies today announced that its enterprise-ready, IoT-enabled remote monitoring service offered through Posiflex will be on display at ...

Articles

Steve Latham, CEO and founder of Banyan Hills Technologies, penned an article for Industrial Sage describing how the Internet of ...

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A Few Of Our Customers

We like to keep good company.

Posiflex logo
C2C logo
M&M Systems logo
Sapience logo
Payscape logo
PDI logo
PTI logo
State of Mississippi logo

Integrations with several 3rd-party APIs and applications

Use third-party data in your KPIs and your IoT campaigns.

Ecobee logo
MailChimp logo
Honeywell logo
Dark Sky logo
Nest logo
Paypal logo
Square logo
Twilio logo
Wizr logo

Resources For Learning About the Internet of Things

Stay up-to-date in this fast moving industry

Retail CIOs and CTOs: Here's How To Future Proof Your Job

Find ways to work with passionate technology advocates within your organization to implement the best solutions for the business.

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Machine Learning and IoT in Retail: Practical Use Cases

Machine learning and the Internet of Things will be essential for retailers – both online and off – in the coming years.

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How the IoT Can Help Retailers Personalize the Shopping Experience

With smart retail, all sorts of strategies are possible. If someone visits your website, for example, you can send them a digital coupon for whatever they were shopping for when they step into the store.

Read more
IoT and customer service
5 Ways You Can Use the IoT to Extend and Improve Customer Experiences

IoT technology can be leveraged in lots of ways to extend and improve customer service. Here are five of the most common ways.

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How Companies are Monetizing IoT Technology

Companies are starting to leverage IoT technology for additional revenue streams within their existing business model or by creating new lines of business.

Read more
How CEOs Can Build a Data-Driven Corporate Culture

Data has become a critical resource for modern businesses – the fuel that drives product development, sales, marketing, infrastructure, human resources, and a thousand other aspects of corporate success.

Read more