Back to Banyan Hills Insights

Why is Mobile Device Management Important?

Woman looking at a mobile device

Improving security and preventing misuse are two of the more important reasons why organizations use mobile device management.

April 27, 2021 - Most of us take our mobile devices for granted these days. But, odds are, your IT department doesn’t take them for granted.

That’s because mobile devices can represent a unique type of cyber threat for companies operating in today’s global economy. If the mobile device ends up in the hands of a cybercriminal, their ability to tap into company emails and files may only be limited by the device’s internal defenses. If there’s no protection (i.e. no passwords required), there’s no stopping the thief from taking what they want.

But, if the IT department implements a mobile device management plan, there’s less to worry about. In that case, the IT team members should be able to remotely shut down and in some cases even track the device. This can help stop any theft of company assets.

Mobile device management, or MDM for short, is a program, often powered by software, that allows an IT department to manage the devices and not just prevent security lapses but keep devices running properly.

Still not sure why this is important? Here are some of the most common reasons why companies use MDM software:

Improve security

As mentioned above, mobile device management is used to improve security for company assets. This often pertains to smartphones that employees bring to work but it can also include tablets, laptops and any other devices used by employees. The software typically monitors device usage (although it can be configured to prevent spying on employees’ personal lives) and it can ensure that any breaches of the device don’t lead to exposure of company assets and files. This means securing email, documents, the browser and the application catalog on the device.

Contain theft issues

If an employee misplaces their phone or it’s stolen, the IT department immediately starts thinking about the potential issues arising from the theft. Can the person with the phone access important emails? Files? Server information?

The MDM software can be used to block access and even wipe the device remotely. At the very least, it should allow an IT administrator to wipe corporate data remotely. Many times, the MDM software can also be used to track the device location (although that’s a feature of many phones these days) if the company or employee wants to attempt to recover it.

Stop unauthorized installs

Sometimes, it’s not a matter of theft but a matter of misuse by the employees themselves. As a case in point, there are times when employees may attempt to install applications that are not permitted (think video games or social media). In an extreme case, the employee may unknowingly install malware on the device if they’re not careful about what it is that they’re installing.

Again, this is part of why MDM software is important. With many MDM programs, it’s possible to prevent employees from installing anything unless it’s a white-listed application. That’s especially important when employees are using company-owned devices such as tablet computers to take customer orders as part of a point of sale system. In that instance, an MDM program could prevent employees from playing Angry Birds during downtime.

Push software updates

For an MDM program to be considered worthwhile, it’s not just about security and preventing abuse. It’s important in the day-to-day use of the device as well. In particular, the IT department can use MDM software to monitor company devices for any operational problems. If a reboot is needed, they can do it remotely.

Also, IT administrators can use MDM programs to push out software updates when appropriate. For instance, the updates may need to be scheduled for the middle of the night so they don’t disturb users during the day. On top of that, IT admins can apply different update ‘policies’ to the devices in case they want some devices to install updates automatically while others should wait until they receive an approval to update.

Want to learn more about the benefits of using MDM software at your organization? Contact us today for a demo and to have any questions answered.

Related: Case Study: MDM Solution Helps Revel Systems Support Its Customers

Resources For Learning About the Internet of Things

Stay up-to-date in this fast moving industry

Young sales assistant in store helps customer with matching outfit.
Merchants Under Pressure to Adapt, Evolve and Innovate

Here's a look at how merchants have adapted to changing consumer expectations during the coronavirus pandemic and what's needed to succeed in this new environment.

Read more
What To Look For In A Digital Transformation Partner

Most digital transformation projects fail to achieve their goals. What can be done to increase the number of successful digital transformations and make them less painful for businesses to undertake?

Read more
Embrace These Technologies To Enable Your Digital Transformation

We can think of ‘digital transformation’ in terms of its discrete parts. Each of them builds on one another and progressively yields more value to the business.

Read more
Files listed inside Canopy.
Canopy Update: See The Useful New 'Files' Feature

A few months back, we took feedback from customers and created a new feature called … you guessed it: Files. While the name may sound simple, this new functionality is extremely useful and helps you get even more out of Canopy.

Read more
Woman looking at a mobile device
Why is Mobile Device Management Important?

Mobile devices can represent a unique type of cyber threat for companies operating in today’s global economy. An MDM program can help alleviate the associated risk.

Read more
Canopy screenshot
No Longer Beta: New Version of Canopy Ready For All Users

The redesigned Canopy is now in general release and available to all customers. The new version includes lots of new features.

Read more

Awards and Recognition

A few of the places where Banyan has received recognition

Inc. 500 logo
IoT Innovations logo
Industry Today logo
Business Radio X logo
RFID Journal logo
VxChange logo
COVID-19 Update: Our commitment to our customers. Learn more