RMM Software | Remote Monitoring and Management

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An Award-Winning RMM Platform

Canopy^TM is a fully-configurable remote monitoring and management platform built to manage complex fleets of mixed devices and non-traditional hardware.

Gain real-time visibility into the overall health of your unique technology mix, address service issues before problems arise and reduce the cost of monitoring mixed or non-traditional fleets.

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Overview

Software to ensure your unattended fleet is always up and running

Canopy^TM is purpose-built for teams responsible for remotely supporting and managing deployments of devices with mixed OEMs, hardware types and operating systems.

Learn How Canopy Works

Download our free White Paper:
Why Automated Device Configuration Management is Critical For Modern IT Operations

Key Features of Canopy

Canopy is a flexible and powerful tool with robust features

With our edge agent, Leaf, installed and transmitting data, Canopy empowers users to deliver a superior experience to their customers.

Enhanced Operations Dashboard

Improved dashboard capabilities, including support for multiple dashboards, advanced filtering, and remote desktop integration.

Remote Actions

Leverage the remote action architecture to support software distribution, reboots, screenshots and system queries.

Alerts and Notifications

Set up real-time notifications of issues within the platform. Notifications can be sent via text or email.

Inventory Management

Parts and piece level inventory tracking, which can be associated with a location that has been setup in the platform.

Device Configuration Solutions

Out-of-the-box KPIs of key device performance data, allowing system administrators to manage device states remotely.

Automation

Take advantage of the Automations module to automate a variety of tasks including automatic resolution of common issues.

Reporting and Analytics

Canopy empowers users with robust reporting and analytics that maximize the utility of telemetry and business data captured from devices.

HTTP and MQTT

Thanks to the versatility of our software agent, Leaf, we can connect to devices via HTTP or lightweight MQTT.

Learn More About Leaf Here

What Canopy Offers

Canopy simplifies, automates and helps scale unattended device management

Device Connectivity

Canopy is hardware and operating system agnostic enabling universal device connectivity capabilities and the ability to begin passing high resolution event data back to your enterprise cloud or on-prem server.

Data Processing

With connectivity established, Canopy’s event pipeline is designed to process, interpret and augment the telemetry and business data collected from devices before placing it in the Canopy data repositories.

Data Access Via APIs

Canopy can also collect data from devices or other software systems via its API to enable easy access and interaction with other event and attribution data.

Remote Monitoring and Management

The Canopy management console allows users to remotely monitor and manage their entire fleet and automate mission critical tasks that are unique to each device ecosystem. Learn more about RMM.

Want to see it in action?

Watch Canopy tutorials and 'how-to' videos on our YouTube channel.

See Canopy Videos on YouTube

Flexible User Management

Customize roles and privileges for different users

Set up and manage user credentials that can restrict access at any level within the organization.

See a larger screenshot

Easy Automation Setup

Simple and easy-to-understand automation - no coding required

Canopy has a simple drag-and-drop interface for setting up automation routines to run on your devices. Use Canopy's automation engine to build dynamic automations incorporating any data, event or action exposed within Canopy.

See a larger screenshot

"Canopy helps us keep track of all our different deployments and enables us to easily manage these devices on behalf of our customers."

Chris Lybeer

Chief Strategy and Marketing Officer

Revel Systems

Read the Revel Systems Case Study

Superior Support You Can Count On

Canopy comes with best-in-class technical support and a team with deep remote device management expertise to give customers the very best experience.

Learn More About Canopy

Frequently Asked Questions

Yes! Customers can choose to leverage the Canopy platform through the cloud (Amazon's AWS or Microsoft Azure) or through an on-premises server.

Yes! Canopy features a Users section where admin users can go in and set up new users within their organization. The initial Users page features a table with a list of users. You can click on any of the users’ rows to bring up more detailed information about the corresponding user on the Edit User page.

Yes! Canopy allows admin users to set up different roles for users within their organization. For instance, if you only want certain users to be able to view customer data, you can restrict access by creating a role that includes those restrictions and then assign the role to the users who should not see customer data.

Yes (to an extent). The Customize section is where admin users can go to set up brand colors and logos to be used within Canopy. You can also change the color of the header text to make sure it doesn’t clash with the brand color. You can also choose to Show Null Attributes or not (meaning CANOPY won’t show values for fields that don’t have a set value).

Yes, it can. Leaf, our software agent that speaks with Canopy, can communicate with devices via MQTT.

Yes, you can. Canopy users are able to start secure SSH sessions to a connected device.

Resources

Stay up-to-date on RMM software

Growth in Unattended Retail Industry Boosted by Remote Monitoring and Management Capabilities

Unattended retail is poised to continue a hot streak of growth – and RMM software is providing the glue and grease for its successful expansion.

An IT professional using the Canopy RMM tool to assess cameras and other AV equipment.

Why Not All RMM Tools Are Built Alike

Some RMM tools do provide comprehensive monitoring and management capabilities but several others are limited in their scope or may not be as reliable as others.

How To Filter a List of Devices in Canopy

In this video, we’re going to talk about Devices and how to filter a list of devices in Canopy.