Network devices are the backbone of any hardware solution, and their seamless operation is essential for uninterrupted service and a smooth customer experience. Monitoring and managing network devices is a key aspect of ensuring your solution is performing as needed.
Canopy provides real-time visibility into network connectivity status, network strength, and bandwidth utilization.
Canopy alerts you to potential issues with data consumption, network quality, and offline devices – allowing for proactive management to resolve issues before a customer calls.
UPS devices protect hardware solutions from power disruptions and ensure continuous operations. Ensuring UPS devices are available is crucial to prevent downtime and data loss during power outages.
Canopy provides real-time UPS health monitoring, battery status, and power usage data.
Canopy sends alerts when UPS devices are put into use or when battery levels are low. Canopy’s monitoring of the PDU can verify that local power issues are indeed the cause of downtime vs. network or other issues.
IoT devices and sensors play a crucial role in gathering data and connecting the physical world to digital systems. Monitoring and managing IoT devices that are a peripheral part of your solution is critical to ensuring holistic health and performance reliability.
Peripherals such as printers, scanners, card readers, and cameras are vital components for any hardware solution where they are included. Their proper functioning is essential for holistic uptime.
Canopy provides real-time monitoring of peripheral health, including status, and error conditions. Monitoring and managing peripherals ensure their availability and performance for end users.
Canopy alerts you to issues and allows for proactive maintenance to prevent disruptions. In several cases it can perform remote resets of peripherals which can help offline components come back online.
IP cameras are essential components inside many hardware solutions. Monitoring and managing IP cameras ensures they are properly functioning, video quality, and security to maintain a safe environment.
Canopy provides real-time monitoring of IP camera online/offline status, key device attributes, and other critical device data.
It alerts you to camera hardware malfunctions, or video loss, allowing for prompt action. Canopy also enables automated and remote firmware upgrades to deployed devices.
Our API driven architecture allows Canopy to send and receive data from custom 3rd party apps or unique devices.
Canopy can send device data to external apps / devices in desired formats so you can continue to leverage your existing technology infrastructure and tools.
Canopy can retrieve real-time data from custom applications, OEM portals, or device types to update device info or even trigger automations inside Canopy.
Leaf allows for controlling and versioning of configs, and even can monitor changes in config files that you define.
This is done through our Optconnect integration. Leaf currently doesn't perform any monitoring on network quality.
We use the same process of sending software that we do for firmware updates.
Leaf connects with Peripherals via SNMP.
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