End-to-End Self-Service Kiosk
Banyan Hills Technologies works with customers to choose hardware, build software and use our IoT device management solution Canopy to manage and monitor networks of kiosks. We know how to help businesses seize opportunities in the kiosk, self-service and unattended retail industries.
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Putting IoT into Action
Our IoT platform, Canopy, allows kiosk operators to connect devices across multiple protocols and standards. The solution is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle. Create tickets, attach photos and provide detailed information that can be tracked and managed through resolution.
Learn More About CanopyWhat We Offer
Businesses across all industries, including retail, entertainment and healthcare, are doing more with self-service kiosks to not only offer better service to customers but also cut operating costs. Large networks of these machines need to be managed through a central operation that provides real-time insights. Not only can Canopy provide insights, this IoT technology can help manage inventory and monitor the health of the kiosk itself.
Key benefits:
- Device Management. Gain valuable insights on all your devices with our easy-to-use management console. Conveniently schedule updates, create tickets, issue remote commands and more.
- Centralized Monitoring. Personalized dashboards provide a view of your entire kiosk fleet and operations. Add, remove, configure and arrange KPIs to fit your business.
- Organizational Management. Set up and manage security credentials that can restrict access at any level within the organization.
Learn more about our IoT platform and how it works.
More Canopy Features
Our IoT platform helps you achieve your business goals
Dashboard
Canopy provides an operator with a centralized web portal.
Operations
A feature-rich user interface to help manage the implementation.
Facilities
Track customizable, detailed information about your locations.
Devices
Track information on all of your connected devices.
Customers
Canopy has customer relationship management (CRM) capabilities.
Transactions
Monitor and manage device transactions and revenue.
Payments
Securely transact from a device via your chosen processor.
Inventory
Gain visibility into your inventory levels across the network.
IoT Campaigns
Automate tasks through an easy-to-use framework.
Marketing
Create rich marketing campaigns that deliver promotional content.
Incidents
Canopy provides an integrated incident management solution.
Reports
Canned and analytic reporting capabilities are available.
Awards and Recognition
A few of the places where Banyan has received recognition
Latest News and Media
Stay up-to-date on all things Banyan Hills
Press Releases
Banyan Hills Technologies Named a Top 40 Innovative Technology Company
The Technology Association of Georgia (TAG), the state’s leading association dedicated to the promotion and economic advancement of Georgia’s technology ...
Press Releases
Banyan Hills Technologies’ IoT Platform Goes On Display At This Year’s NRF Show
Banyan Hills Technologies today announced that its enterprise-ready, IoT-enabled remote monitoring service offered through Posiflex will be on display at ...
Articles
Upgrading from Predictive Maintenance to Digitally-Enabled Reliability
Steve Latham, CEO and founder of Banyan Hills Technologies, penned an article for Industrial Sage describing how the Internet of ...
A Few Of Our Customers
We like to keep good company.
Integrations with several 3rd-party APIs and applications
Use third-party data in your KPIs and your IoT campaigns.
Resources For Learning About the Internet of Things
Stay up-to-date in this fast moving industry
Retail CIOs and CTOs: Here's How To Future Proof Your Job
Find ways to work with passionate technology advocates within your organization to implement the best solutions for the business.
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Machine Learning and IoT in Retail: Practical Use Cases
Machine learning and the Internet of Things will be essential for retailers – both online and off – in the coming years.
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How the IoT Can Help Retailers Personalize the Shopping Experience
With smart retail, all sorts of strategies are possible. If someone visits your website, for example, you can send them a digital coupon for whatever they were shopping for when they step into the store.
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5 Ways You Can Use the IoT to Extend and Improve Customer Experiences
IoT technology can be leveraged in lots of ways to extend and improve customer service. Here are five of the most common ways.
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How Companies are Monetizing IoT Technology
Companies are starting to leverage IoT technology for additional revenue streams within their existing business model or by creating new lines of business.
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How CEOs Can Build a Data-Driven Corporate Culture
Data has become a critical resource for modern businesses – the fuel that drives product development, sales, marketing, infrastructure, human resources, and a thousand other aspects of corporate success.
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