Modern kiosk operations require software capable of managing large networks of connected devices. Canopy is a remote monitoring and management (RMM) software solution with real-time data capture, automation and analytics so there’s less downtime and more revenue.
Canopy allows kiosk operators to connect devices across multiple protocols and standards. The RMM software is configurable and also offers operators the capability to manage tickets through the entire incident management lifecycle. Create tickets, attach photos and provide detailed information that can be tracked and managed through resolution.
Canopy can detect and resolve many issues before they cause downtime, keeping the kiosk system running smoothly.
With Canopy, technicians can perform maintenance and upgrades on the kiosk remotely, reducing the need for on-site visits.
By allowing administrators to manage multiple kiosks from a central location, Canopy can increase the efficiency and effectiveness of kiosk management..
Canopy can send email and text notification alerts based upon any type of criteria set up by the user.
Secure device instrumentation through an extensible software agent (Leaf) that runs on any base operating system or device hardware platform.
Canopy allows you to design your own custom automated workflows to trouble shoot outages and remotely operate devices.
Our client installed Canopy on more than 2,000 endpoints to support the management of a large-scale device deployment on behalf of their end-customer. Canopy simplified device management for our client by providing a view of all deployed devices.
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